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100% Satisfaction Guarantee (within limits)

We have a 100% satisfaction guarantee, but you must decide within 30 days. That being said, there is no time limit if we messed up. If there is any manufacturing defect, we will replace or refund upon receiving the item.

To be eligible for a return, your item must be in the same state and condition it was sent to you, which is new. Again, this does not apply for any manufacturing defect in which case, normal wear and tear is expected.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at:

Shipping returns

To return your product, you should mail your product to: theQRPstore, PO Box 690, Bryn Mawr PA 19010-0690

You will be responsible for paying for the shipping costs on any returns, which will be reasonable for such light items.

Need help?

Contact us at for questions related to refunds and returns.